Community Services

Under our service delivery arm, we currently service approximately 1000 children and young people each year. Our services are underpinned by a youth-development and strengths-based approach to practice which focuses on enhancing protective factors, building on existing capacities and resources, and equipping young people with the knowledge, skills and resources to support their aspirations, achieve life goals and maximise life opportunities.

MYSA's service delivery is informed by consultation and young people and their communities as well as research and needs analyses undertaken with the major universities in South Australia and other states.

Youth Services

MYSA’s extensive youth services and programs are considered cutting edge.

Photograph of a group of teenagers from at camp

As the leading youth settlement agency working with vulnerable and youth at risk in South Australia, MYSA’s services and programs cover a range of support needs including:

  • Casework and case management

  • Outreach (including street work)

  • Advocacy

  • Mental health

  • Drugs and alcohol

  • Financial counselling

  • Nutrition and hygiene

  • Housing and independent living program

  • Education and training

  • Employment and job readiness

  • Sport and recreation

  • Mentoring

  • Violence and conflict

  • Legal issues

  • Problem behaviours

  • Family conflict

  • Leadership

  • Bullying in schools

  • Parenting skills for young parents

  • Homework and employment clubs

  • Music and the arts

  • Computer labs and drop in centre

  • After school activities

  • Volunteer placement programs

  • Life skills development

Guys playing soccer.

MYSA's featured projects include:

The Hub

Strategic Project: The Hub (West End Safety Trial)

MYSA was approached in 2011 by the Department of Communities and Social Inclusion (DCSI) to coordinate the West End 'Hub' which is part of the WEST (West End Safety Trial). The WEST project was identified as a priority of the Capital City Committee in 2010.

Read More About The Hub

The City West Hub is an after-hours crisis service, located in Hindley Street. The program aims to enhance protective factors and ensure safe environments for young people accessing Adelaide CBD on Friday and Saturday nights between 10pm and 5am.

During these hours young people can access culturally sensitive drop in, assessment and transport services for young people from a range of backgrounds including Indigenous and Culturally and Linguistically Diverse young people.

Younger children and those engaged in offending and health risk behaviours are prioritised. MYSA undertakes a comprehensive assessment of each child and young person referred to the service. Based on this assessment, MYSA coordinates transport and case management support during the week to address areas of unmet need. MYSA follows up all referrals to ensure the needs of children and young people are being met and if necessary, coordinate alternative support.

People learning at The Hub.

Settlement , Engagement and Transition Support (SETS) Program

Under the SETS program, MYSA develops Personalised Development Plans and delivers case management support for young people who have been in Australia for less than five years based on where they are situated in the settlement process. Young people are supported in a range of areas including English language development, employment, education, housing, independent living, health and sport/arts/music/recreation.

Read More 'Sets'

The terms "at risk" and "vulnerable" are often used so broadly that almost any child or young person could qualify as being "at risk" or "vulnerable". Moreover, such definitions often appear to be based on mainstream realities, overlooking the unique factors that contribute to risk and vulnerability among those from diverse cultural backgrounds.

The terms "at risk" and "vulnerable" are used by MYSA to refer to the following groups:

  • Children/youth with a history of trauma

  • Children/youth experiencing parental abuse and neglect

  • Unaccompanied humanitarian minors

  • Youth who have lost or become separated from their families

  • Young asylum seekers

  • Homeless children/youth and those at risk of becoming homeless

  • Teenage mothers and young parents at risk

  • Children/youth with social, behavioural and mental health problems

  • Children/youth with drug and alcohol problems

  • Children/youth who have disengaged from school, family and community

MYSA's settlement work with multicultural youth includes:

  • Casework and case management

  • A central point for the sector to refer vulnerable and at risk clients

  • Outreach (including street work)

  • Housing program

  • Life skills program

  • Role modelling and mentoring

  • Sector support and capacity building

Program outcomes are achieved using a multi-pronged, integrated youth development approach that includes:

  • Individualised and intensive case management support including outreach and streetwork;

  • Group education and training programs including life skills development and mentoring;

  • Social, cultural, sporting, recreation and other community activities and;

  • Support for young families and parents with high and complex needs.

Photograph of the mens winning soccer team.

To keep up to date with current programs and initiatives or for more information see our ‘What’s On’ section.